Terms of Service

This website is operated by 9.6.3. Throughout the site, the terms “we”, “us”, and “our” refer to 9.6.3. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service (“Terms”), including additional policies referenced here such as our Shipping Policy, Return & Exchange Policy, and Privacy Policy.

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you may not use this website or purchase products from us.


1. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country or state of residence.

  • You will not use our products for illegal or unauthorized purposes.

  • You will not violate any applicable laws in your jurisdiction, including copyright or intellectual property laws.

  • You must not transmit viruses, malware, or any destructive code.

Any violation of these Terms may result in the termination of your access to our services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks and adapted to technical requirements of connecting devices or systems.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website or service without written permission from 963.


3. Product Information & Pricing

We strive to display our products as accurately as possible. However:

  • Colors and product images may appear slightly different depending on your screen settings.

  • Product descriptions, pricing, and availability may change without notice.

We reserve the right to:

  • Modify or discontinue any product at any time

  • Limit the quantities of products sold

  • Correct pricing errors if they occur


4. Order Acceptance & Billing Information

We reserve the right to refuse or cancel any order placed with us.

Orders may be cancelled or limited if they appear to be:

  • Placed by dealers, resellers, or distributors

  • Fraudulent or suspicious

You agree to provide current, complete, and accurate purchase and account information for all orders placed on our website.


5. Shipping & Delivery

Shipping timelines and delivery conditions are governed by our Shipping Policy.

Please review the Shipping Policy page for complete details regarding:

  • Dispatch timelines

  • Delivery estimates

  • International shipping charges

  • Tracking information


6. Returns & Exchanges

Returns, exchanges, and store credits are governed by our Return & Exchange Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy.


7. Intellectual Property

All content on this website including:

  • Designs

  • Images

  • Graphics

  • Logos

  • Text

  • Product designs

is the intellectual property of 9.6.3 and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or use any content from this website without prior written permission.


8. Third-Party Links

Certain content or services available through our website may include materials from third parties.

We are not responsible for examining or evaluating third-party content and will not have liability for any third-party materials, websites, or services.


9. Limitation of Liability

963 shall not be liable for any:

  • Direct

  • Indirect

  • Incidental

  • Consequential

  • Special damages

arising from the use of our website, products, or services.

Our liability is limited to the maximum extent permitted by law.


10. Indemnification

You agree to indemnify, defend, and hold harmless 9.6.3, including its directors, employees, affiliates, partners, and service providers, from any claim or demand arising from:

  • Your breach of these Terms

  • Your violation of any law

  • Your violation of third-party rights


11. Termination

These Terms of Service remain effective unless terminated by either you or us.

We may terminate or suspend your access to the website at any time without notice if we believe you have violated any part of these Terms.


12. Governing Law

These Terms of Service and any disputes arising from the use of this website shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall fall under the jurisdiction of the courts in Jaipur, Rajasthan.


13. Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms at our discretion.

Changes will be posted on this page, and continued use of the website after updates constitutes acceptance of the revised Terms.


14. Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: info@963label.com
Phone / WhatsApp: +91 96439 63963